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Job openings for manager crm in delhi

Manager CRM

Delhi


• Manage Customer-Business Communications.
• Solve Customer Issues with the help of internal departments
• Monitor Customer Care Strategies and device plans pre-empt customer demands.
• Collaborate with internal teams to Ensure Customer Satisfaction.
• Insure Billing and Collection follow up.
• Penalty negotiations.
• Maintenance of Customer Data base with respect of sites Installed, Closed, Renovation, and Replacement.
• Business Farming Insure existing customers future business requirements are pre-empted and converted to sales. (Targets will be set for every quarter and achievement will be tracked
• Guide team members, including communicating team goals and identifying areas for new training or skill development.
• Coordinate with internal and external stakeholders like data, product, design teams and 3rd party CRM tool vendors.
• Role- Customer Service
• Candidate- Female only
• Location- Delhi
• Industry Type- Textile Industry
• Experience – 2 YEARS
• Functional Area- Customer Success, Service & Operations
• Employment Type- Full Time, Permanent
• Role Category-Customer Success, Service & Operations, Voice / Blended - Other

Education:-
• UG -: B.Tech/B.E. in Any Specialization
• PG :- M.Tech in Any Specialization, MBA/PGDM in Any Specialization

Experience 2 - 3 Years
Salary 2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry Marketing / Advertising / PR / Media Planning
Qualification B.Tech/B.E, M.B.A/PGDM, M.Tech
Key Skills Customer Relationship MS CRM Client Relationship Manager CRM relationship manager

About Company

Company Name

BRU FURNIDHINGS LLP, New Delhi-110026

About Company COMPANY NAME - BRU FURNIDHINGS LLP West Punjabi Bagh, New Delhi-110026
Contact Person Ms. Dolly
Address 207, 2nd floor, Chaukhari Square Noida
Mobile 9188743005
Email ID asthajyotic@gmail.com